Privacy Policy
Double Scotch ("we", "us", "our") is committed to protecting the personal information of everyone who interacts with our website and services. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).
1. Who We Are
Double Scotch is a hospitality and beverage consultancy based in Rotterdam, Netherlands. For the purposes of data protection law, we are the data controller of personal data collected through this website.
Contact: info@doublescotch.nl
2. What Data We Collect
We may collect the following personal data when you use our website or contact us:
- Name and contact details (email address, phone number)
- Company name and professional role
- Information you provide in enquiry or contact forms
- Technical data such as IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and provide our services
- To send information you have requested about our work
- To improve our website and understand how visitors use it
- To comply with legal obligations
Our legal basis for processing personal data is either your consent, the performance of a contract, or our legitimate interests in running and developing our business.
4. Cookies
Our website uses cookies to distinguish you from other users and to improve your experience. A cookie is a small file placed on your device. You can control cookies through your browser settings or by using the consent banner displayed when you first visit our site.
We use only essential and performance cookies. We do not use advertising or tracking cookies that share your data with third parties for marketing purposes.
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating our website (such as web hosting), subject to confidentiality agreements. We will disclose data where required by law.
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Enquiry data is generally retained for up to 3 years.
7. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict our processing of your data
- Request portability of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at info@doublescotch.nl. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Double Scotch
Rotterdam, Netherlands
info@doublescotch.nl
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